What to Expect at Your First Physio Appointment – A Step-by-Step Guide

We get it—booking your first physio appointment can feel a bit daunting. Maybe you’re in pain, unsure what’s causing it, or just not sure what to expect when you walk through the door. You might even be wondering, “Is this going to hurt?”

The good news? You’re not alone. At our clinic, we see people every day who are new to physiotherapy, and our job is to make sure you feel heard, understood, and looked after from the moment you walk in.

Here’s a quick, down-to-earth rundown of what usually happens at your first physio session:

1. A Warm Welcome

When you arrive, our front desk team will greet you and help with any forms or admin. Don’t worry—it’s quick and easy, and we’re always happy to answer questions.

2. Getting to Know You

Your physio will take you into a private treatment room, where the first part of the session is just a conversation. We’ll ask about your symptoms, what brings you in, your medical history, and how your pain or injury is affecting your daily life.

There’s no need to have all the answers—we’re here to figure it out with you.

3. A Thorough Assessment

Next, we’ll do a physical assessment. This might involve checking how you move, testing your strength or balance, or gently feeling the area that’s bothering you.

It’s all about understanding what’s going on and why.

We’ll always explain what we’re doing, and if anything causes pain or feels uncomfortable, just let us know—we’ll adjust.

4. Explaining What’s Going On (In Plain English)

Once we’ve had a good look and listen, we’ll explain what we think is happening.

No confusing jargon—we’ll keep it simple and walk you through what’s likely causing the issue and what can be done about it. If we’re unsure, we’ll be honest and may suggest further investigation or refer you to the right person.

5. Your Personal Treatment Plan

Together, we’ll come up with a treatment plan that suits you. That might include hands-on treatment, exercises, advice on things like posture or daily habits, and a clear idea of how often you might need to come in.

We want you to feel confident, not overwhelmed.

6. Getting Started

In most cases, you’ll get started with some treatment in that first session—whether it’s some manual therapy, guided movement, or a few exercises to take home.

We’ll always give you realistic advice and check in to make sure you’re comfortable with the plan.

7. After Your Appointment

You’ll leave with a clearer understanding of what’s going on, a plan for what’s next, and hopefully a bit of relief knowing you’re on the right track.

We’ll follow up as needed, and you’re always welcome to call or email if you think of questions afterward.

Final Thoughts

Physio isn’t just about injuries—it’s about helping you move better, feel stronger, and get back to doing what you love.

Whether it’s a sore shoulder, a dodgy knee, or just feeling a bit “off,” we’re here to help.

If you’ve been thinking about booking but weren’t sure what to expect, we hope this makes it feel a little less intimidating. And when you’re ready, we’re just a call or click away.